Lucky Key

About Macrown

Guangzhou Macrown Animation Technology Co.,Ltd. , founded in 1998, is a high-tech company specializing in electronic entertainment, game equipment, and R&D (Research and Development) of new technologies.

With the unique creative ideas, excellent quality and thoughtful service, Macrown has gained trusts from all of customers to be one of the market leading corporations within the manufacturing industry. Up to now, main products, including claw machine, gift machine, redemption ticket machine, have been exported to more than 40 countries all over the world, resulting in a good business reputation.

As for Macrown, the customer service is the first priority all the time. Based on the customers’ demand, We are also trying to develop more innovative items or products which could have a great influence in the future.

The corporation motto in Macrown is “Create unique products to drive the trend and to share happiness”.

Applications

FAQ:

1. How about the MOQ?

---Yes the trial order is acceptable, we accept the order of one unit game machine, please consider:

2. Does the voltage and plug sastisfy our standard in our country?
---We export our game machines all around the world, we know lots of countries’ requirements on the power voltage and plug, and we will double check with the customer before we ship machines to the customers.

3. Is the OEM project acceptable?

---Basically the OEM project is acceptable and welcome, we have professional hardware engineers and professional software engineers. And we wish such OEM project is successful and profitable.

4.How about the warranty and maintenance?

---Warranty: pc board, power supply, motor and coil ( the special requirement and the OEM requirement are excluded, we will discuss individually), we supply one year warranty, and the customer will be in charge of the cost of the transportation and possible customs duty;

---Maintenance: We assist the customers to solve the problem and offer life-long maintenance during the operating period, by email, wechat, phonecall, video etc as many methods as we can.